Σχεδιασμός και ανάπτυξη διαδικτυακής εφαρμογής για ενσωμάτωση τοπικού συστήματος ERP/CRM μέσω web services
Design and implementation of a web application for local CRM/ERP integration via web services
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Abstract
In an era characterized by rapid technological advancements and constantly evolving business landscapes, the effective integration of Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) systems is the cornerstone of organizational success. The incorporation of these systems enables businesses to enhance operational efficiency, increase data visibility, and strengthen decision-making capabilities. However, the disconnected nature of traditional systems often hinders the seamless flow of data and obstructs holistic decision-making, leading to data silos and inefficiencies.
This work aims to bridge this gap by designing and implementing a web application tailored for local CRM/ERP integration through web services. Leveraging the power of modern web technologies, including React, Node.js, and Firebase, the goal is to empower users with a unified platform that allows them to access, update, and input data into the CRM/ERP circuit through the convenience of a web browser. This approach eliminates the need for dedicated software installations or hardware dependencies, enabling flexible and remote access to critical business information.