Συναισθηματική νοημοσύνη στο χώρο του χειρουργείου

Ζηλακάκη, Κεράσα

Emotional intelligence in surgery

Master Thesis

Author

Ζηλακάκη, Κεράσα

Date

2017

Abstract

Rigority and stress do not produce the expected results. Pure management cannot guide improvement due to the expansion of constraints and rigidities. The hierarchy in itself creates problems only because power derived from the hierarchical level poses weaknesses to the one who exercises it since it does not link to a higher spiritual power, to the other who receives it, since it evolves into a dependency to formalities and finally to the quality of the relationship since open approach and trust never grow between each other. Avoiding to these impediments and empowering the surgical teams, the probabilities to avoid the threats of mental strain, the effects of physical fatigue and the psychological deterioration that due to the duty of the treatment and preservation of health and life threaten to transform the surgical theater into battlefields for life but at the expense of medical and nursing staff. This requires, in addition to specialization, high levels of empathy and emotional intelligence that will guarantee the tools, the ways and the skills needed to succeed. Both the bibliographic research that demonstrated the important role of emotional intelligence in leading operations and staff in surgeries as well as the indicative research all has revealed that there is still free space for improvement. It‟s necessary for the surgery unit to review of productivity measurement criteria and to reengineer, particularly in the denominator of its resource consumption computation. The concept of resource protection from quality deterioration is something that emotional intelligence is supposed to assume.

Postgraduate Studies Programme

Οικονομικά και Διοίκηση της Υγείας

Department

Σχολή Οικονομικών, Επιχειρηματικών και Διεθνών Σπουδών. Τμήμα Οικονομικής Επιστήμης

Number of pages

147

Language

Greek

URI

https://dione.lib.unipi.gr/xmlui/handle/unipi/10475

Collections

Τμήμα Οικονομικής Επιστήμης

Show full item record

Except where otherwise noted, this item's license is described as
Attribution-NonCommercial-NoDerivatives 4.0 Διεθνές