Ψηφιακός μετασχηματισμός Δήμου Αθηναίων
Digital transformation of the Municipality of Athens
KeywordsΔήμος Αθηναίων ; Έξυπνες πόλεις ; Καλές πρακτικές ; Ψηφιακός μετασχηματισμός ; Ψηφιακή στρατηγική
This Master Thesis examines the Digital Transformation of the Municipality of Athens. Initially, general concepts such as digital transformation, smart government, smart cities are studied, while subsequently good practices of digital transformation from Europe and Greece are presented. Emphasis is placed on how to implement this transformation, examining the available financial tools, the synergy with other policies, as well as the challenges that these cities have to face. More specifically, as regards Athens, it presents the existing actions that have been implemented and provides an extensive analysis of the digital strategy that has been developed by the Municipality of Athens and is in the process of being implemented. This Thesis shows that Athens is already mature enough in terms of digital transformation, but it should implement its planning, using the available resources from various funding sources, in the best possible way. The role of citizens is crucial, as is the role of innovation, and it will need to build on good practices and address threats and risks, such as cybersecurity. Regarding the methodology used, this is an extensive literature search, which takes place in scientific journals and other writings that address issues of digital transformation and smart cities. Furthermore, relevant studies published in both English and Greek are used, while sources from the Internet are also exploited, so that the approach to the issue under study is as up-to-date as possible. For the more extensive study of the digital transformation of the Municipality of Athens, material was drawn from the published Digital Strategy of the Municipality of Athens, as well as from relevant studies and websites related to the Municipality of Athens.