Αναγνώριση των αιτιών αποτυχίας των έργων. Αξιολόγηση και βελτίωση της διαδικασίας της διοίκησης έργων
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Keywords
Έργα ; Αποτυχία έργων ; Χορηγός έργου ; Διαχειριστής έργου ; Επικοινωνία ; Ομάδα έργου ; Διαχείριση έργου ; Projects ; Project failure ; Reason of project failure ; Project sponsor ; Project manager ; Communication ; Project team ; Project managementAbstract
The concern that arose the desire to develop this study was the statement of many researchers/organizations/ publications, where they claimed that the failure rate of project worldwide reached 80%. In recent years, the projects have a deviation from schedule, budget, and project scope, causing uncertainty in businesses. Meanwhile, the field of project management is characterized by continuous and rapid changes. Every year, trillions of money are lost due to this failure, which greatly affect the global economy.
The aim of the master thesis is to identify the reasons behind the project's failure and discover tools and techniques that could eliminate the uncertainty. Firstly, the measurement criteria of success and failure of a project were defined, a problematic procedure due to the absence of consent to a common wide accepted definition. After having read many papers, the main reasons causing failure were evaluated and displayed. Moreover, the procedure was assessed, while were proposed tools and techniques to improve the procedures in project management. In the last chapter of this thesis, it was conducted an empirical analysis of the problem. A questionnaire was designed, based on the bibliography, and was made an analysis of it, using the statistics package SPSS. The final remarks of this analysis partially confirm the theoretical assumptions, forming an extensive bibliographic review of the reasons that cause a project failure.