Παράγοντες που επηρεάζουν την εργασιακή ικανοποίηση: μια προκαταρκτική έρευνα σε εμπορικές επιχειρήσεις
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Abstract
The present thesis was concerned with the important concept of employee satisfaction and the identification of its influencing factors. An important variable examined was the perceived flexibility in the workplace, a factor that has not been thoroughly studied in the scientific literature. The methodology adopted was quantitative, as the aim was to verify some hypotheses by proving the causal relationships between the variables under study. The questions of the research tool proved to be internally consistent and valid. One limitation was that the participants were employees of only one company, so it was not possible to involve employees from different companies and enrich the sample. Finally, flexibility has proven to be an important factor in affecting employee satisfaction, as has the job evolution and the quality of the relationship with the boss.