Εργασιακό περιβάλλον και εργασιακές σχέσεις νοσηλευτών σε νοσοκομεία

Κορδώση, Ειρήνη

Working environment and working relations of nurses in hospitals

Master Thesis

Author

Κορδώση, Ειρήνη

Date

2016

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Keywords

Εργασιακές σχέσεις ; Εργασιακό περιβάλλον ; Ικανοποίηση ; Νοσηλευτές ; Working relations ; Working environment ; Satisfaction ; Nurse

Abstract

Introduction: The healthy working relations and the work environment have been characterized as very important factors in retaining nurses in their job. The purpose of this study is to investigate the working environment and working relations of nurses in a public hospital in Greece. Methodology: This is a prospective cross-sectional correlation study. We used a questionnaire with 73 questions with good internal consistency (a = 0,846). Results: The study involved 96 nurses. Most of them had technological education (53.1%), previous experience 10 to 20 years (44.2%), and were permanent full-time employees (80%). Out of the total respondents, 57.3% believe that their work has neither small nor great interest, while on average they believe that their supervisor respects them (3,8 ± 0,5), criticizes them for mistakes (3,5 ± 0,6), is conciliatory (2,7 ± 1,1), is not strict (2,3 ± 0,9), is pressing (1,8 ± 0,9) and is demanding ( 1,9 ± 0,9) to a small extent, while he is polite (3,2 ± 0,6), fair (3,1 ± 0,5) and mentor (2,6 ± 0,6). Also, respondents indicated that it is unfair to employ nurses in positions other than clinical (3,8 ± 0,4). The working relationships with their colleagues in their department is modest (2,9 ± 0,6), while the working relationships with colleagues of different departments and other staff of the hospital are bad (2,4 ± 0,7 and 2, 4 ± 0,6, respectively). Respondents answered that future promotion prospects in the hospital are almost nonexistent (1,9 ± 0,5) and they are not satisfied at all with their salary (1,1 ± 0,3). Conclusions: With the severe shortage of nursing staff present in hospitals in Greece, the nurses’ leaders need to be creative and do everything they can in order to improve the working environment.