Σύγκριση αποδοτικότητας ευρωπαϊκών λιμένων με παράμετρο σύγκρισης την εφαρμογή συστημάτων ποιότητας
Master Thesis
Author
Δήμας, Αθανάσιος
Date
2008-09-08View/ Open
Subject
Λιμάνια ; Διοίκηση ολικής ποιότητας ; Έλεγχος ποιότητας ; Ναυτιλία -- Στατιστική ; ΝαυτιλίαAbstract
The basic aim of this study is the measurement of efficiency in 18 European port authorities and also the comparison of efficiency of ports that have already applied a quality system and ports that haven’t already applied any quality system. The measurement of efficiency became with the use of DEA. The variables that were used as inputs and outputs in model DEA were product of previous bibliographic examination and the final variables that were used in the model were result of previous analysis with the use of stepwise regression. Results showed that the ports with quality system are more efficient than port without quality system.