Σύγχρονοι δείκτες αποδοτικότητας (KPIs) στη διοίκηση ανθρώπινου παράγοντα
Modern Key Performance Indicators (KPIs) in human resource management
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Keywords
Key performance indicators ; Ανθρώπινο δυναμικό ; Οργανωτική στρατηγική ; Επιχειρησιακοί στόχοι ; Οργανωσιακή κουλτούρα ; Απόδοση ; Βέλτιστες πρακτικές ; Συμμετοχή εργαζομένων ; Ψηφιακά εργαλεία ; Αναγνώριση επιτυχιώνAbstract
This thesis examines the significance of Key Performance Indicators (KPIs) in human resource management and their strategic use for achieving organizational goals. Through an analytical approach, it explores the definition and key characteristics of KPIs, their historical evolution, and their importance for organizational strategy. Emphasis is placed on the connection between KPIs and business objectives, the improvement of organizational culture, and their role in assessing team performance. Additionally, best practices in KPI management and analysis are discussed, such as employee involvement, regular monitoring, the use of digital tools, and the recognition of achievements. The paper underscores that KPIs are not only measurement tools but also catalysts for change and the development of organizational excellence, enhancing employee engagement and productivity, and leading to sustainable growth strategies.