Διοίκηση προσωπικού : σχεδιασμός εργασίας - αξιολόγηση
Human resource management : job design-assessment
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Keywords
Σχεδιασμός εργασίας ; Διοίκηση ανθρώπινου δυναμικού ; Ηγεσία ; Έλεγχος ; ΑξιολόγησηAbstract
This dissertation emphasizes the role of supervisors of organizations in the private sector in management, job planning, leadership, evaluation, control and how they contribute to the development of human resources and increase their efficiency. The analysis is done using, on the one hand, the method of critical literature review in relation to the role of management / leadership in each of these functions of management, and the methodology of quantitative research using a structured questionnaire to explore views of a sample of n = 119 employees in private organizations in Greece on the above issues. The research has shown that the proper and complete training of the supervisor plays a key role in how employees perceive their role. The research also proved out the importance of training of employees in their duties and the existence of tolerance for mistakes, especially in relation to how much they accept control and evaluation. It also showed that managers are equally focused on results, customer and human resources, something very important to achieve their goals. At the same time, the importance of financial and non-financial incentives in the performance of employees was proved, while it was found that employees face the evaluation with a neutral mood and with partial confidence.