Ευρήματα διαχείρισης κρίσεων από το υγειονομικό προσωπικό - Η περίπτωση του COVID-19

Χατζούλα, Βαΐα

Crisis management findings from healthcare professionals - The COVID-19 case study

Master Thesis

Author

Χατζούλα, Βαΐα

Date

2021

Abstract

The COVID-19 pandemic is undoubtedly one of the worst human health crises ever faced by mankind. The high transmissibility of the new coronavirus and the increased population movements led to the rapid simultaneous spread of the pandemic around the world, a fact that challenged the resilience and operational preparedness of national healthcare systems to manage such a large scale public health crisis. The purpose of the present cross-sectional study is to investigate the attitudes and perceptions of the medical staff of the Athens General Hospital Sotiria regarding the state preparedness, but also their own readiness, to manage the healthcare crisis of the COVID-19 pandemic. The sample consisted of 100 hospital staff members. 58% of the participants were women, while the majority (41%) belonged to the age group 18-29 years. Based on the results, the majority of participants (61%) stated satisfactory management of the pandemic on a personal level, however the vast majority (68%) did not state effi cacy in terms of knowledge and psychological readiness to manage COVID-19 cases. The rates of fear for their own health (50%), but also the health of their families (73%), concern for the course of the pandemic (60%), and exhaustion (43%) from in volvement in the management of the management were also high. Participants did not appear satisfied with the timeliness (46%) and effectiveness (47%) of government intervention in pandemic management. The findings showed adequacy in sanitary material, PPE and adequate provision of information and training. Furthermore, the majority of the staff (58%) considered that the hospital had the necessary operational preparedness to manage the pandemic. No statistically significant correlations were found between the demographic characteristics of the sample and the adequacy in the personal management of the pandemic, the perceived adequacy in the information provision and the perceptions regarding the timely intervention of the government, but also the degree of difficulty in dealing with the COVID-19 compared to previous pandemics. This may be attributed to the small sample size. In conclusion, the hospital Sotiria had sufficient resources and the required operation al preparedness, while the employees seem to be managing the pandemic satisfactorily on a personal level. The findings demonstrate the need to establish clear pandemic management protocols, open and effective communication, as well as provide the necessary training to enhance the preparedness of health care providers to respond to the pandemic. Further studies on the attitudes and perceptions of health personnel regarding pandemic management are needed, in order to enhance the operational preparedness of health systems to deal with similar health crises in the future.

Postgraduate Studies Programme

Οικονομικά και Διοίκηση της Υγείας

Department

Σχολή Οικονομικών, Επιχειρηματικών και Διεθνών Σπουδών. Τμήμα Οικονομικής Επιστήμης

Number of pages

112

Language

Greek

URI

https://dione.lib.unipi.gr/xmlui/handle/unipi/13785
http://dx.doi.org/10.26267/unipi_dione/1208

Collections

Τμήμα Οικονομικής Επιστήμης

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Except where otherwise noted, this item's license is described as
Αναφορά Δημιουργού-Όχι Παράγωγα Έργα 3.0 Ελλάδα