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dc.contributor.advisorΕμίρης, Δημήτριος
dc.contributor.authorHarmantzis, George
dc.date.accessioned2018-12-04T13:25:11Z
dc.date.available2018-12-04T13:25:11Z
dc.date.issued2018-11
dc.identifier.urihttps://dione.lib.unipi.gr/xmlui/handle/unipi/11748
dc.format.extent78el
dc.language.isoenel
dc.publisherΠανεπιστήμιο Πειραιώςel
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 Διεθνές*
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 Διεθνές*
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/*
dc.titleProject KPIs and dashboards. Research and implementation in MS projectel
dc.typeMaster Thesisel
dc.contributor.departmentΣχολή Ναυτιλίας και Βιομηχανίας. Tμήμα Βιομηχανικής Διοίκησης και Tεχνολογίαςel
dc.description.abstractENThis dissertation aims to illuminate the importance of Key Performance Indicators (KPIs) and Dashboards in Project Management and Performance Management in modern organisations’ context. In particular, it highlights the association between Project Management, Business Plan of performing organization and Performance management with KPIs as three major pillars of business welfare and elaborate on available tools and options regarding visual representations of project evolution. To illustrate interrelation in practice, we define in detail a list of the most critical Project Management KPIs and assign them in four distinct dimensions of performance: Financial Results, Process Efficiency, Execution Performance, and Customer Satisfaction & Stakeholder Management. In order to verify and demonstrate value, we adjust these concepts as business intelligence tools. The actual result from this approach is the design and implementation in MS Project and MS Excel of a KPI-based performance model. This interactive model integrates business activities horizontally and vertically, calculates and displays project performance in the form of interrelated dashboards. The implemented model, offers a base of validation and elaboration regarding benefits for an organization to adopt and exploit such an approach in project management and business administration in general.el
dc.contributor.masterΒιομηχανική Διοίκηση και Τεχνολογίαel
dc.subject.keywordKPIsel
dc.subject.keywordProjectel
dc.date.defense2018-11-27


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Attribution-NonCommercial-NoDerivatives 4.0 Διεθνές
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Attribution-NonCommercial-NoDerivatives 4.0 Διεθνές

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Η δημιουργία κι ο εμπλουτισμός του Ιδρυματικού Αποθετηρίου "Διώνη", έγιναν στο πλαίσιο του Έργου «Υπηρεσία Ιδρυματικού Αποθετηρίου και Ψηφιακής Βιβλιοθήκης» της πράξης «Ψηφιακές υπηρεσίες ανοιχτής πρόσβασης της βιβλιοθήκης του Πανεπιστημίου Πειραιώς»