Η επαγγελματική ικανοποίηση και αξιολόγηση του ιατρικού και νοσηλευτικού προσωπικού στα στρατιωτικά νοσοκομεία της Αθήνας
Job satisfaction and evaluation of medical and nursing staff in the military hospitals of Athens
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Keywords
Εργασιακή ικανοποίηση ; Νοσηλευτικό προσωπικό ; Ιατρικό προσωπικό ; 251 Γενικό Νοσοκομείο Αεροπορίας ; Job satisfaction ; Medical personnel ; Nursing staff ; 251 Hellenic Air Force General HospitalAbstract
Background: Measuring employee satisfaction is one of the key issues that should
be of concern to administrations of organizations. This is necessary for reasons both
organizational and humanitarian, as job satisfaction of employees is directly linked to
good physical and mental health.
Aim: The main purpose of this study was to investigate the degree of job satisfaction
of medical and nursing staff in the 251 Hellenic Air Force General Hospital.
Additional goals, were to compare the nine dimensions of satisfaction with each
other and to correlate each dimension with the demographics of the participants.
Methods: For the data collection, a questionnaire was used which was composed
from two thematic units: the first concerning the demographic and the socio –
economic characteristics of the sample, while the second constituted of the statistical
tool Job Satisfaction Survey - JSS of the Professor of Psychology at the University of
South Florida, USA, Dr. Paul Spector (free online use). The sample of the study
consisted of 111 doctors and nurses, of different disciplines and clinics, who were
working at the 251 Hellenic Air Force General Hospital for a period of 2 months
(May - June 2017). The statistical analysis of the data was performed by the use of
SPSS 19.0 for Windows.
Results: The results of the research showed that the manner of supervision (immediate
supervisors), the collaboration and the relations with the cooperators, the nature of work
(provision of medical and nursing services) were the most important factors of job
satisfaction of medical and nursing staff. These three factors are the only one of the nine
questionnaire factors that cause job satisfaction in the medical and nursing staff of the
hospital. Statistically significant has been, the relationship between the sexes of the
respondents and the satisfaction they derive from their cooperation with co-workers as
well as the relationship of age and years of service with the satisfaction they derive from
the nature of their work. In addition, the relationship between basic professional studies
and satisfaction with the potential rewards and the relationship between the employment
status (permanent staff / contract staff) and the job (medical/nurse) with the satisfaction
that employees earn from the salary was important. Finally, the relationship between the
financial situation of the participants and the satisfaction they derive from the operating
conditions was significant, while there were no significant differences in the
participants' satisfaction scores according to their marital status.
Conclusions: Concerning overall job satisfaction, medical and nursing staff experiences
work dissatisfaction. 11.7% of the participants were satisfied with their work at the
Hospital. Respondents who held a neutral position (neither dissatisfied / nor satisfied)
ranged at 52.3%, while 36% of the sample expressed working dissatisfaction. Statistical
analysis revealed that there is no significant statistical relationship between total work
satisfaction and demographic and working data.