Η επαγγελματική ικανοποίηση και αξιολόγηση του ιατρικού και νοσηλευτικού προσωπικού στα στρατιωτικά νοσοκομεία της Αθήνας

Παπαζαφειροπούλου, Μαρίνα

Job satisfaction and evaluation of medical and nursing staff in the military hospitals of Athens

Master Thesis

Author

Παπαζαφειροπούλου, Μαρίνα

Date

2017

Abstract

Background: Measuring employee satisfaction is one of the key issues that should be of concern to administrations of organizations. This is necessary for reasons both organizational and humanitarian, as job satisfaction of employees is directly linked to good physical and mental health. Aim: The main purpose of this study was to investigate the degree of job satisfaction of medical and nursing staff in the 251 Hellenic Air Force General Hospital. Additional goals, were to compare the nine dimensions of satisfaction with each other and to correlate each dimension with the demographics of the participants. Methods: For the data collection, a questionnaire was used which was composed from two thematic units: the first concerning the demographic and the socio – economic characteristics of the sample, while the second constituted of the statistical tool Job Satisfaction Survey - JSS of the Professor of Psychology at the University of South Florida, USA, Dr. Paul Spector (free online use). The sample of the study consisted of 111 doctors and nurses, of different disciplines and clinics, who were working at the 251 Hellenic Air Force General Hospital for a period of 2 months (May - June 2017). The statistical analysis of the data was performed by the use of SPSS 19.0 for Windows. Results: The results of the research showed that the manner of supervision (immediate supervisors), the collaboration and the relations with the cooperators, the nature of work (provision of medical and nursing services) were the most important factors of job satisfaction of medical and nursing staff. These three factors are the only one of the nine questionnaire factors that cause job satisfaction in the medical and nursing staff of the hospital. Statistically significant has been, the relationship between the sexes of the respondents and the satisfaction they derive from their cooperation with co-workers as well as the relationship of age and years of service with the satisfaction they derive from the nature of their work. In addition, the relationship between basic professional studies and satisfaction with the potential rewards and the relationship between the employment status (permanent staff / contract staff) and the job (medical/nurse) with the satisfaction that employees earn from the salary was important. Finally, the relationship between the financial situation of the participants and the satisfaction they derive from the operating conditions was significant, while there were no significant differences in the participants' satisfaction scores according to their marital status. Conclusions: Concerning overall job satisfaction, medical and nursing staff experiences work dissatisfaction. 11.7% of the participants were satisfied with their work at the Hospital. Respondents who held a neutral position (neither dissatisfied / nor satisfied) ranged at 52.3%, while 36% of the sample expressed working dissatisfaction. Statistical analysis revealed that there is no significant statistical relationship between total work satisfaction and demographic and working data.

Postgraduate Studies Programme

Οικονομικά και Διοίκηση της Υγείας

Department

Σχολή Οικονομικών, Επιχειρηματικών και Διεθνών Σπουδών. Τμήμα Οικονομικής Επιστήμης

Number of pages

163

Language

Greek

URI

https://dione.lib.unipi.gr/xmlui/handle/unipi/10652

Collections

Τμήμα Οικονομικής Επιστήμης

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