Ο ρόλος των προτύπων ISM,ISO στη διαμόρφωση εταιρικής κουλτούρας στις ναυτιλιακές επιχειρήσεις

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Έλεγχος ποιότητας ; Ναυτιλία -- Ελλάδα ; Διοίκηση ολικής ποιότητας ; Quality control ; Shipping -- Greece ; Total quality management ; International Safety Management CodeAbstract
The subject of our thesis is to develop and establish an effective system, which will ensure the safety and the protection of the environment. The ISM Code and the implementation of other quality management systems are of great assistance for a good operational performance compared wlth the major competitors. The understandlng, appreciation and implementation of quality standards and the fully familiarization with the means of its implementation is of high importance for the emergency preparedness in order to reduce the risks arisen. The implementation of the quality management systems develops an identity, which frames the shipping company with its special characteristics. This organizational culture of each shipping company, includes basic principles, which strengthen and support the effectiveness of the safety management system. For this purpose, a research took place in 26 shipping companies, the answers of which lead to our conclusion that the quality management systems ISM/ISO play a great role in the successful performance of the shipping company, which operates in a working team spirit.