Η συγκριτική προτυποποίηση (benchmarking) ως μια καινοτόμος μορφή αποτελεσματικής διοίκησης στις σχολικές μονάδες
AdvisorΠέκκα - Οικονόμου, Βικτωρία
Purpose: The purpose of the thesis was to investigate the concept of Benchmarking, both bibliographically and via research. This concept is related to an innovative form of effective school management, which has been studied extensively in our thesis. Our research endeavor focused on the application of this technique in both private and public schools and has detected the degree of penetration and application in schools, as well as various issues that come up as a barrier to its implementation. Design / methodology / approach: In the present thesis, the quantitative research method was followed and the questionnaire used was constructed after careful study of the relevant recent articles which were reviewed in the bibliographic part of the work. The questions which made up the tool were completely linked to the research questions that were determined at the beginning of the research. In the context of this research project, secondary (public and private) schools and, in particular, high schools in Attica, Crete, Laconia and Epirus were selected, where the principals of these schools were invited to participate in the research. The questionnaire was sent to the principals of the aforementioned school units via the Pan-Hellenic school network, and in particular the questionnaire was sent via e-mail and via the social network Facebook. The responses collected from the above-mentioned sample, after being checked for their quality and accuracy, were entered into SPSS, where they were coded and analyzed in order to draw useful conclusions. Findings: One of the main findings of this thesis is the understanding of the fact that the effectiveness of organizations is now measured by the outcome, namely the logical consequences of their leaders' actions and decisions. A tool for succeeding such a thing is Benchmarking, which has proven to promote students’ and schools’ performances. There are many benefits for the tool under consideration in schools, but also there are many obstacles that need to be overcome, some of which are Benchmarking’s technical complexity, the lack of human resources, the difficulty in obtaining data and the lack of a comprehensive theory. Originality / value: The results extracted from the present thesis are based on existing literature on the subject and are also confirmed by the findings of the present research project. The current thesis is expected to be a useful tool for obtaining a sufficiently complete picture of the benchmarking approach and its application in secondary public and private schools. Keywords: Benchmarking, education, private schools, public schools, leadership.