Μελέτη του συνδρόμου επαγγελματικής εξουθένωσης (burnout) στους εργαζόμενους του Γενικού Νοσοκομείου Μελισσίων «Αμαλία Φλέμιγκ»
A study on the syndrome of burn out : case study “Amalia Fleming Hospital”
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Subject
Νοσοκομεία -- Εργαζόμενοι ; Νοσοκομεία -- Ελλάδα ; Επαγγελματική εξουθένωση ; Εργασιακό στρες ; Hospitals -- Employees -- Job stress ; Hospitals -- Employees -- Mental health ; Burn out (Psychology) ; Burn out (Psychology) -- PreventionAbstract
The primary goal of the thesis is to investigate the degree at which the above named syndrome occurs on the workers (doctors, nurses, technicians, aides, and other such staff), as well as the factors that positively or negatively relate to professional burnout. The term “professional burnout” is defined as a syndrome in terms of severe physical and psychological exhaustion on the point where the health care provider compromises their interaction with patients and demeans the quality of care of care in hospitals. As a result of an extensive theoretical analysis presented in the thesis in addition to the practical analysis carried out through the use of an anonymous questionnaire given to 180 hospital workers, numerous interesting proposals are given. The research findings showed that there is a fair amount of professional burnout present in general among the workers at the “Amalia Fleming “ General Hospital as well as a fair amount of professional burnout in each professional category separately. Furthermore, women show higher levels of professional burnout than men in all elements of professional burnout. It is important to note that the majority of the staff maintain that they have a heavy workload , and further, most declare that their work environment is anywhere from not at all satisfactory, to a little bit satisfactory. Finally, certain administrative – workplace factors contributed either positively or negatively to the emergence of professional burnout. Thus, as a primary conclusion, the early detection of the problem combined with the decision to take measures to solve it is necessary for both the prevention of the syndrome and the restriction of its effects once it has appeared.