Ενδυνάμωση ασθενών και βελτίωση της παροχής υπηρεσιών σε μονάδες στον χώρο της υγείας
Patient empowerment and improvement in services of healthcare units
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Χρόνιες ασθένειες ; Ασθενείς ; Ιατρικό προσωπικό ; Νοσηλευτές ; Ιατρική περίθαλψη ; Chronic diseases ; Patients ; Medical personnel ; Medical personnel and patient -- Case studies ; Patient participation ; Patient careAbstract
Aim of thesis is to examine whether patient empowerment can improve healthcare units' service. For this purpose we used the methodological tools of desk lesearch and empirical research. The empirical research was conducted via in-depth interviews and semi-structured questionnaire. Our research proved the patient empowerment to be a procedure in which, apart from the patient, healthcare multidisciplinary team plays major role. The procedure of empowerment is consisted of three parameters: the information, the communication and the education. Centre of our research was the patient with chronic disease. The general conclusion is that patient empowerment is feasible and leads in improvement of healthcare units services.