Στρατηγικό management & ψηφιακός μετασχηματισμός στον τομέα της υγείας : μελέτη περίπτωσης
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Keywords
Τεχνητή νοημοσύνη ; Αντιλήψεις ; Στάσεις ; Πρόθεση χρήσης ; Εργαζόμενοι ; Εταιρείες ιατρικής τεχνολογίαςAbstract
In the context of the digital transformation of businesses and organizations, various technologies are utilized, with artificial intelligence being among them. Artificial intelligence is a technology that consists of various computer systems, the goal of which is none other than mimic human intelligence and behavior. This technology is also widely used in the health sector, by organizations and providers, pharmaceutical companies, and medical technology companies. In order for these to improve, their internal operation/organization and design requires providing better quality services and products.
The aim of this research thesis was to investigate the perceptions and attitudes of employees in medical technology companies, in terms of using artificial intelligence. To fulfill the aim of the thesis, quantitative research was performed by using a questionnaire, on a sample of 88 employees in medical technology company, which were approached through convenience sampling.
From an analysis of the responses that were compiled, it was detected that the participants recognized that artificial intelligence is useful, and generally, systems that were based on artificial intelligence were easy to use. Similarly, the participants appeared to have a positive attitude towards the use of artificial intelligence and were positive about the use of artificial intelligence in the future. In addition, the participants recognized that artificial intelligence systems provide a good level of quality information, and they generally have a good quality level. Finally, it was observed that the perceived ease of use and perceived utility predict 31.8% of the attitude towards the use of artificial intelligence.
In conclusion, employees working in that medical technology company seem to have positive perceptions and attitudes towards artificial intelligence, and this positively influences their intention to use applications and systems that are based on it.