Competence management system : applications in shipping companies

Master Thesis
Author
Gjini, Aurela
Γκίνι, Αουρέλα
Date
2025-02View/ Open
Keywords
Competency management system ; Shipping ; Human resources ; Crew ; International Maritime Organization ; IMO ; Technical skills ; Soft skills ; Tanker ; Tanker Management and Self-Assessment 3 (TMSA 3) ; Oil Companies International Marine Forum (OCIMF) ; International Association of Tanker Owners (INTERTANKO)Abstract
The main purpose of this thesis is to analyze how Competency Management Systems work, their systematic development and their application for more than four decades in the Human Resources Departments of the Companies, and more specifically their application in the Shipping Companies, both for their ashore staff and also on board crew.
This thesis attempts to study the application of these systems in Shipping Companies through the requirements of the International Convention on Standards of Training, Certification and Watchkeeping for Seafarers (STCW), taking into account the technical skills that seafarers should have according to their rank. However, in addition to the technical skills of seafarers, non-technical skills, also known as “soft skills” are being studied based on the requirements of Tanker Management and Self-Assessment 3 (TMSA 3), which play a decisive role in the safety and efficiency of operations of tankers vessels.
In addition, reference is made to assessment methods for competence and the behavioral assessment proposed by Oil Companies International Marine Forum (OCIMF) and the International Association of Tanker Owners (INTERTANKO).
Lastly, based on all of the above, ways are proposed for the successful implementation of Competence Management Systems (CMS), the objectives of these systems, their implementation (resources, skills identification, tools, and evaluations), the monitoring and improvement of them, as well as the integrating them into already existing systems.