The human factor and team psychometrics
Master Thesis
Author
Sarri - Chalkidou, Aimilia - Kalomoira
Σαρρή - Χαλκίδου, Αιμιλία - Καλομοίρα
Date
2024-12View/ Open
Keywords
Human factor ; Psychometrics ; Psychometric testing ; Psychometric assessment ; Team dynamics ; Team performance ; Team formation ; Individual differences ; Personality traits ; Cognitive ability ; Emotional intelligence ; Motivation ; Leadership ; Trust ; Collaboration ; Conflict resolutions ; Personality test ; Cognitive ability tests ; Emotional intelligence tests ; Team role inventoriesAbstract
The present thesis, with the title "The Human Factor and Team Psychometrics", explores the intricate relationship between human factors and psychometric assessments in team dynamics and performance. The research is divided into four main chapters, each focusing on a distinct facet of the subject matter as follows:
The first chapter offers a comprehensive review of the human factor, which covers its definition, historical development and key components, including personality traits, cognitive
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ability, emotional intelligence and motivation. Multiple frameworks for comprehending human aspects are examined, including accident causation theories (Heinrich's Domino Theory and the Swiss Cheese Model), the SRK (Skill, Rule, Knowledge) model, cognitive load theory, and theories of human-computer interface (HCI). This chapter lays the groundwork for understanding the impact of human variables on individual and team performance.
Thereafter, the second chapter focuses on team dynamics and performance. By investigating theories about the formation of teams, such as Tuckman's Stages of Group Development and Social Identity Theory, it analyzes how individual traits, such as differences in personality, cognitive ability and emotional intelligence, impact on team dynamics. More particularly, by emphasizing the impact of human factors in leadership, communication, trust, cooperation, and conflict resolution, it examines the critical importance of human factors for effective performance and overall team success.
The third chapter provides an introduction to psychometrics, including a definition of the term as well as a discussion of its applications across several sectors, including clinical psychology, education, and human resources. Within the scope of this chapter, several forms of psychometric evaluations, such as personality, cognitive ability, and emotional intelligence tests, are discussed, with a particular emphasis placed on the relevance of these exams to collective dynamics. When it comes to determining the compatibility and performance of a team, many instruments, such the Big Five Personality Test, the Myers-Briggs Type Indicator, and Belbin's Team Roles Test, are evaluated to see how successful they are.
Continuing in the Chapter 4, the importance of psychometric assessments in team building and performance improvement is examined. Several methods for enhancing the effectiveness of a team are investigated, which include clear communication, role delineation, support and maintaining a healthy work-life balance. The chapter also discusses the challenges and limitations that are associated with psychometric testing in the context of team dynamics, offering a balanced perspective on the possible advantages and disadvantages of this instrument.
Lastly, Chapter 5 provides an overview of the form and logic behind a questionnaire that is used to evaluate different components of the human factor. The purpose of the questionnaire is to collect information on individual characteristics, the dynamics of the team, and views on the performance of the team, with the intention of gaining an understanding of how these aspects impact the overall effectiveness of the team.