Η τεχνολογική εξέλιξη της ποιότητας και η συμβολή της πληροφορικής
The technological development of quality management and the contribution of IT
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Keywords
Διοίκηση ολικής ποιότητας ; TQM ; Total quality management ; Ποιοτικός έλεγχος ; Σύστημα διαχείρισης ποιότητας ; Quality 4.0 ; Industry 4.0 ; Έξυπνο εργοστάσιο ; Τεχνολογίες Πληροφορικής και ΕπικοινωνιώνAbstract
As globalization and the rapid development of technology require adaptability and flexibility in an ever-changing environment, high quality seems to be the key to sustainability of businesses today. Focusing on continuous improvement, as well as increasing competitiveness, organizations are adopting the methods of Total Quality Management in their strategic plan in order to expand in their field, evolve and become differentiated in the industry.
The market demands high quality products and services, and companies are searching for the right tools to achieve such success. In response, Information and Communication Technologies (ICT) have become an integral part of people's life, improving everyday life today. As organizations have a great interest in increasing customer satisfaction, products and services are being upgraded through technological advances that provide a better overall experience for the end user. The scope of this paper is to examine the extent that such technologies affect the current way of living and the challenges that arise for the future of businesses.
Postgraduate Studies Programme
MBA TQM International - Ευρωπαϊκό Πρόγραμμα Μεταπτυχιακών Σπουδών στη Διοίκηση Επιχειρήσεων – Ολική Ποιότητα με διεθνή προσανατολισμό (MBA TQM Int)Department
Σχολή Οικονομικών, Επιχειρηματικών και Διεθνών Σπουδών. Τμήμα Οργάνωσης και Διοίκησης ΕπιχειρήσεωνNumber of pages
107Language
GreekCollections
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Αναφορά Δημιουργού-Μη Εμπορική Χρήση-Όχι Παράγωγα Έργα 3.0 Ελλάδα
Αναφορά Δημιουργού-Μη Εμπορική Χρήση-Όχι Παράγωγα Έργα 3.0 Ελλάδα