Στρατηγική της ξενοδοχειακής επιχείρησης ΜΑΥ
Hotel strategy MAY
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Keywords
Τουρισμός ; Στρατηγικό μάνατζμεντ ; Ανάλυση εσωτερικού και εξωτερικού περιβάλλοντος ; Ανάλυση SWOT ; Strategic management model ; Analysis of indoor and outdoor environment ; SWOT analysis ; TourismAbstract
In order to complete this Master thesis it was necessary to divide it into two parts. Initially in the
first part, consisting of two chapters, the concept of strategic management and the importance of the
strategy in a business unit were fully analyzed.
Then in the second chapter, the concept of tourism, the accusations, the contribution of strategic
management in tourism, developed with complete analysis. Analysis was performed for both the
internal and external environment. An extensive presentation of the company's SWOT analysis and
features is provided to make a strategic decision like the five Porter forces.
The second part of the work, which consists of a chapter, was presented in the case study of the
hotel business MAY where a general presentation of the island of Crete and the history of the site of
the Municipality of Rethymno is being carried out and the hotel unit studied . The internal
environment of the hotel unit as well as its external environment was analyzed. An extensive
analysis of the financial situation was made.
The competition in the tourism industry has been analyzed in recent years and the work has been
completed with the SWOT analysis to find the opportunities and strengths and to prevent the
weaknesses and threats that may arise in the hotel unit. The work ends by presenting some
suggestions so that it can improve the business in the future.