Πλοήγηση ανά Θέμα / Λέξη-Κλειδί "Telecommunication -- Customer services"
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Ποιότητα τηλεπικοινωνιακών υπηρεσιών και μέθοδοι αξιολόγησης
(2007-07-03)This dissertation deals with the concept of Quality of service in telecommunications and the methods the latter can be assessed. The notion of quality and its different aspects and characteristics is the starting point in ...