Επαγγελματική ικανοποίηση και εξουθένωση ειδικευόμενων ιατρών σε νοσοκομεία της Αθήνας
Job satisfaction and burnout among resident physicians in the in the region of Athens
SubjectΙατρικό προσωπικό ; Εργασιακό στρες ; Επαγγελματική ικανοποίηση ; Επαγγελματική εξουθένωση ; Νοσοκομεία -- Ελλάδα ; Medical personnel -- Job satisfaction -- Greece ; Medical personnel -- Job stress -- Greece ; Burn out (Psychology) ; Hospitals -- Greece
Resident physicians constitute the operational backbone of Athens's hospitals. The degree of their satisfaction as well as their existing exhaustion constitutes important factor of smooth operation for health units of the capital. Therefore the aim of this research was to study the satisfaction and burnout of Athens's resident physicians and to record the negative and positive factors that contribute to the existing situation. It took place during July through September 2008. The sample consisted of 120 doctors that were randomly selected from a total 6516 residents that work in Athens. As instrument of measurements a questionnaire was used that carried three parts. The first part was questionnaire of demographic elements such as age, marital status and line of specialty. The second part carried out four subsections that measures doctors satisfaction under the existing situation as well as their opinion of what's necessary for a resident to be satisfied at work. The third part was the Greek adaption of Maslach's MBI. We sought the level of statistical cross-correlation between the factors of professional satisfaction and burnout with the demographic elements from the sample of asked doctors. The doctors generally and on average are not neither dissatisfied nor satisfied from their work in the Athenian hospitals. Regarding the total amount of working hours the majority of doctors is dissatisfied, while a statistical significance was revealed between the holders of MSc and PhD, with the later presenting more dissatisfied. As far as salary issues are concerned most of the doctors were dissatisfied with a statistical significance between PhD holders and the rest who did not possess other title. In the subject of satisfaction from the educational activity taking place in the hospitals under observation the majority of doctors declared dissatisfied at least. The mean degree of emotional exhaustion, depersonalization and sense of personal achievement, classifies our sample in the medium third of the distribution measurement scale according to Maslach's manual for the interpretation of the inventory. There is also statistical significance between holders of PhD and MSc as far as the sense of personal achievement is concerned. The conclusions of this research shows that even though resident physicians in general are neither satisfied nor dissatisfied from the existing condition, they still point at work schedules, salary, educational process and facilities as sources of disappointment that need improvement. Furthermore since burnout is a continuum variable, the measures of our sample indicate the need for action, in order to avoid the situation's evolution into something far difficult to handle.