Σύγχρονη επιχείρηση: γλωσσομάθεια και συναισθηματική νοημοσύνη
Contemporary business: foreign language knowledge and emotional intelligence
KeywordsΓλώσσα ; Ξένη γλώσσα ; Γλωσσομάθεια ; Γλωσσική διαχείριση ; Συναισθηματική νοημοσύνη ; Language ; Foreign language ; Foreign language knowledge ; Language management ; Emotional intelligence
The certain thesis intends to appoint the importance of Foreign Language Knowledge and Emotional Intelligence for the contemporary business, as well as to examine whether there is any positive correlation between the two concepts. The thesis begins with the theoretical-conceptual approach of the aforementioned concepts and analyzes the reasons why they are of crucial importance for the contemporary businesses, both as separate concepts as well as a combination. Moreover, in the theoretical part of this paper, is reached the conclusion that there seems to be a positive correlation between the level of Foreign Language Knowledge and specific facets of Emotional Intelligence. The investigative part of the thesis, examines the existence of any correlation between a person’s level of Foreign Language Knowledge and his/her total level of Emotional Intelligence, analysing the data collected through questionnaires. The main conclusions of the above mentioned process are the following: a) The mean level of Emotional Intelligence and the Foreign Language Knowledge are positively correlated (as far as the sample examined is concerned). This means that the people who know at least one foreign language, have a higher (mean) level of Emotional Intelligence than those who do not know any foreign languages. b) There is strong positive correlation between a person’s Emotional Intelligence and his/her Foreign Language Knowledge when for the measurement of the latter is taken into consideration the level of language proficiency the person has on the foreign language/s he/she knows. These conclusions can prove to be of great value and importance, if they are appropriately utilized, as they can enable companies to have a better picture of their working force. This way, companies can evaluate and utilize their workforce more efficiently and effectively.